City of Chula Vista, CA
Library Associate (Hourly)
City of Chula Vista, CA, Chula Vista, California, United States, 91911
Salary:
$24.89 - $30.25 Hourly
Location :
Chula Vista, CA
Job Type:
Hourly, Part-Time
Job Number:
23709211H
Department:
Library - Branch Operations
Division:
Civic Center Branch
Opening Date:
12/05/2023
Closing Date:
Continuous
Description and Essential Functions
To lead and perform a wide variety of complex customer service and library duties in a public library setting; to assist Library guests in making effective use of the Library's resources, collections and programs; to provide technical training to guests and staff as needed; and to perform related duties as assigned.
NOTE : This recruitment is for a part-time, non-benefited position limited to 919 hours of employment in a fiscal year (July 1 through June 30) with an average of less than 30 service hours per work week. Hours may vary per week, dependent upon the daily staffing needs of the department. Unclassified hourly employees are paid on an hourly or per diem basis and shall not be eligible for benefits nor be subject to the Civil Service Rules. Although hourly employees are at-will, they are still subject to all other City policies and procedures.
Essential Functions:
Functions may include, but are not limited to, the following: greet guests and provide directional assistance; explain library circulation policies and procedures to patrons, and assist them with check out, computer, printer, or other equipment problems; check patron status to verify registration information; issue library cards; calculate and collect fines and other charges for overdue, lost or damaged books or audio/visual materials; contact patrons regarding overdue items, books and materials that are received; respond to patrons request for information and materials; assist guests with basic reference questions as needed; refer more difficult reference to appropriate professional staff members; assist library guests with utilizing public access computers effectively including registering, reserving, printing, and accessing data and office applications; check library books and materials in and out using a computerized on-line system; assist and advise guests in the use of library equipment and resources; set up circulation desk for daily activities; prepare cash drawer and desk supplies; record, balance, and verify daily receipts; maintain records and files related to library service activities and projects; prepare a variety of periodic and special library processing and statistical reports; receive, verify and release materials for on-line reserve requests; unpack, check, and sort daily book shipments and distribute as indicated; train library aides, volunteers, and less experienced staff as needed; receive returned books and materials, review due dates and examine items for damages; sort returned materials for return to local shelves or for shipment to other library locations; operate standard office equipment and perform general clerical and typing work; order supplies; conduct story hours and assist with guest library programs; perform reader's advisory assistance to guests using local materials, online resources, and other appropriate tools; review materials and recommend additions and deletions to collections, withdraw materials as needed per established guidelines; organize work, set priorities, and follow up to ensure coordination and completion of assigned work; refer difficult or unusual problems to appropriate supervisory and/or professional staff members; build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer services; and perform other related duties as assigned.
Minimum Qualifications
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
(1) Bachelor's degree (120 units) from an accredited college or university with major coursework in Liberal Arts, Library Information Systems, or related field; AND at least one (1) year of full-time paraprofessional library experience or two (2) years of increasingly responsible full-time customer public service experience; OR
(2) Associate's degree (60 units) from an accredited college or university with major course work in Liberal Arts, Library Information Systems, or related field; AND at least two (2) years of full-time paraprofessional library experience or three (3) years of increasingly responsible full-time customer public service experience; OR
(3) Completion of a minimum two (2) years coursework culminating in a certificate or diploma in Library Sciences (Specialty or Foreign educational programs); AND at least two (2) years of full-time paraprofessional library experience or three (3) years of increasingly responsible full-time customer public service experience; OR
(4) Completion of at least 30 units from an accredited college or university with major course work in Liberal Arts, Library Information Systems or related field; AND at least three (3) years of full-time paraprofessional library experience or four (4) years of increasingly responsible full-time customer public service experience.
License or Certificate
:
Possession of a valid California driver's license.
Knowledge, Skills and Abilities / Physical Demands and Working Conditions
Knowledge, Skills and Abilities
Knowledge of: general municipal library services, organization and functions, including Dewey decimal system; basic public desk etiquette and methods of providing information; modern office practices and procedures; computer equipment and software applications related to assignment; basic arithmetic; English usage, spelling, grammar, and punctuation; public library operations and automated systems, policies, and procedures; standard terminology and practices related to paraprofessional library support work; library technical resources and trouble shooting of library equipment; customer service and conflict resolution techniques. Ability to: perform a variety of customer service functions in a public library setting; interpret and explain library procedures and operational manuals; prepare periodic reports and other correspondence related to assignment; keep related records files; make accurate arithmetic computations; train library aides, volunteers, and less experienced staff as needed; communicate using the telephone and via face-to-face interaction; operate standard office equipment, computer equipment and software applications related to assignment; prioritize and coordinate several work activities; research, organize, and maintain accurate office files; make sound judgments and decisions within established guidelines; use initiative and sound independent judgment within established guidelines; work evenings and weekends; communicate clearly and concisely, both orally and in writing; perform paraprofessional library work involving the use of computers and software programs, and trouble shooting library equipment; develop and present library classes and programs; read, analyze, and write reports; interpret information; assign and review the work of others, including volunteers, and provide training; establish and maintain effective working relationships with those contacted in the course of work; work with various cultural and ethnic groups in a tactful and effective manner.
Physical Demands and Working Conditions:On a continuous basis, sit at desk, stand, or walk for long periods of time. Intermittently twist and reach office equipment; use telephone; write or use keyboard to communicate through written means; bend, stoop, crouch, kneel, stand, and sit for prolonged periods of time at a desk or computer workstation; extend arms above the shoulder to reach and retrieve books and materials from shelves; grasp books and materials; lift materials and supplies which may weigh up to 25 pounds. See in the normal vision range with or without correction to read typical business documents and computer screens; hear in the normal range with or without correction. Work is performed indoors in an air-conditioned office environment with fluorescent lighting and moderate noise level. There is some exposure to outside atmospheric conditions when visiting outlying office/library branches. Work is frequently disrupted by the need to respond to in-person and telephone inquiries. Must be able to work flexible hours, including evenings and weekends.
Additional Information
Recruitment No. 23709211HThis recruitment is open until a sufficient number of applications are received and may close at any time without prior notice. Applicants are encouraged to submit their applications as soon as possible. Candidates whose applications indicate education and experience most directly related to the position will be invited to participate in the selection process. All notices will be sent via e-mail.
RETIREMENTPart-time/temporary employees participate in the Public Agency Retirement System (PARS). This is in lieu of PERS or Social Security (although employees do contribute to Medicare). The City and the Employee each contribute 3.75% of the employee's salary to the PARS.
SICK LEAVEPart-time/temporary employees shall accrue sick leave pursuant to the Health Workplace, Health Family Act of 2014 (AB 1522).
01
The supplemental questionnaire is used to further evaluate your experience and education to determine your eligibility for this position. Please answer each question accurately and thoroughly. To be considered for this position, the experience you indicate in your responses to the supplemental questions must also be described, in detail, on the
Work History/Experience
section of your Employment Application. Failure to complete the "Work History/Experience" section of the employment application will result in your application not being considered. Please do not refer your response to your resume. A resume will
not
be considered in determining your qualifications.
I have read and acknowledge the instructions stated above.02
EducationWhich of the following best describes your highest level of education?
Master's degreeBachelor's degreeAssociate's degreeSome collegeHigh school diploma03
Field of studyWhich of the following best describes your field of study?
Library ScienceLibrary Information SystemsLiberal ArtsOther fieldNone of the above (no degree)04
If you responded "other" in Question 3, please describe your major field of study below:
05
Professional-level Library ExperienceDescribe your
professional
level experience in a library setting. Please include only the experience gained as a Librarian or comparable or higher position(s).
Note:
Calculation of experience is based on full-time, 40-hour work weeks. Part-time experience must be pro-rated. Example: Twelve months of experience at 20 hours per week is equivalent to six months of experience. In addition, hours worked in excess of 40 hours per week will not be credited. Example: Twelve months of experience at 60 hours per week is equivalent to one year, not one and one-half years.
Which of the following best describes your full-time and verifiable
professional
level (Librarian or equivalent/higher) experience in a library setting?
5 years or more of professional level experienceAt least 3 years but less than 5 years of professional level experienceLess than 3 years of experienceNo professional level experience06
Please describe your professional level (Librarian or comparable position) experience below. All employers listed below should also be listed on your application. Treat each change in employer or position separately. Be sure that your work experience(s) listed in your application addresses ALL of the following items:(A). Name of your employer;(B). Your title;(C). Length of experience (number of years);(D). Type of employment (full-time, part-time, internship, volunteer);
NOTE: Responses that are incomplete, do not address all of the items above, "See Resume" response, or responses in a narrative format will result in your application being rejected for lack of information. If you do not have experience, please indicate "no experience" below.
07
Paraprofessional Library ExperienceWhich of the following best describes your full-time and verifiable
paraprofessional
level experience in a library setting?
Please include only the experience gained as a Library Associate, Library Assistant, Library Technician (or comparable) position(s).
Note: Calculation of experience is based on full-time, 40-hour work weeks. Part-time experience must be pro-rated. Example: Twelve months of experience at 20 hours per week is equivalent to six months of experience. In addition, hours worked in excess of 40 hours per week will not be credited. Example: Twelve months of experience at 60 hours per week is equivalent to one year, not one and one-half years.
5 years or more of paraprofessional level experienceAt least 3 years but less than 5 years of paraprofessional level experienceLess than 3 years of paraprofessional experienceNo experience08
Please describe your paraprofessional level (Library Associate, Library Assistant, Library Technician or comparable) experience below. All employers listed below should also be listed on your application. Treat each change in employer or position separately. Be sure that your work experience(s) listed in your application addresses ALL of the following items:(A). Name of your employer;(B). Your title;(C). Length of experience (number of years);(D). Type of employment (full-time, part-time, internship, volunteer);
NOTE: Responses that are incomplete, do not address all of the items above, "See Resume" response, or responses in a narrative format will result in your application being rejected for lack of information. If you do not have experience, please indicate "no experience" below.
09
Which of the following best describe(s) your experience in a library setting? Mark all that apply.
Public library (city or county library)Academic library (college or university library)School library (elementary or high school library)Other special libraries (corporation, hospital, museums, etc.)None of the above
10
Which of the following library tasks do you have experience in? Mark all that apply.
Library guest services (greeting library patrons, responding to phone calls, emails or in-person inquiries)Recommend, deselect, and distribute books, materials, and reference documentsTrain library aides, volunteers, and less experienced staffPerform advisory assistance to library patrons (locate materials, online resources and other appropriate tools)None of the above
11
Customer Service ExperienceWhich of the following best describe your experience in customer service?
5 years or moreAt least 3 years but less than 5 yearsLess than 3 yearsNo customer service experience12
Please describe your customer service experience below. All employers listed below should also be listed on your application. Treat each change in employer or position separately. Be sure that your work experience(s) listed in your application addresses ALL of the following items:(A). Name of your employer;(B). Your title;(C). Length of experience (number of years);(D). Number of hours worked per week; and(E). Brief description of duties performed.
NOTE: Responses that are incomplete, do not address all of the items above, "See Resume" response, or responses in a narrative format will result in your application being rejected for lack of information. If you do not have experience, please indicate "no experience" below.
13
Working ConditionsAre you willing to work part-time with no benefits?
YesNo14
The Library Associate (Hourly) is a part-time position. Work schedule may change on a long or short-term basis at any time as needed for coverage, and may include days, evenings, or weekends.Are you willing and able to work on a flexible schedule which may include evenings and weekends?
YesNo15
Bilingual SkillsMark the areas in which you are fluent in Spanish.
SpeakReadWriteAll of the aboveNone of the above. I do not have bilingual (English/Spanish) skills.
16
APPLICANT'S ACKNOWLEDGMENT - NOTIFICATION VIA ELECTRONIC MAIL (E-MAIL)The City of Chula Vista's Human Resources Department uses electronic mail (e-mail) to notify applicants of important information relating to the status and processing of your application. We do so as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs. Therefore, as an applicant, you are hereby advised of the following:
1. Ensure that the email address and contact information you provide is current, secure, and readily accessible to you. Do not share email addresses. Spam or other filters should be adjusted to accept our emails.
We will not be responsible in any way if you do not receive our emails , i.e., for the non-delivery of email or if you fail to check your email-box on a timely basis, etc.
2. Read any notices we send carefully and in a timely manner. Follow further instructions, if any. We recommend that you print and keep a hard copy of our notices for your records.
I acknowledge that I have read, understand, and agree to the above.
Required Question
$24.89 - $30.25 Hourly
Location :
Chula Vista, CA
Job Type:
Hourly, Part-Time
Job Number:
23709211H
Department:
Library - Branch Operations
Division:
Civic Center Branch
Opening Date:
12/05/2023
Closing Date:
Continuous
Description and Essential Functions
To lead and perform a wide variety of complex customer service and library duties in a public library setting; to assist Library guests in making effective use of the Library's resources, collections and programs; to provide technical training to guests and staff as needed; and to perform related duties as assigned.
NOTE : This recruitment is for a part-time, non-benefited position limited to 919 hours of employment in a fiscal year (July 1 through June 30) with an average of less than 30 service hours per work week. Hours may vary per week, dependent upon the daily staffing needs of the department. Unclassified hourly employees are paid on an hourly or per diem basis and shall not be eligible for benefits nor be subject to the Civil Service Rules. Although hourly employees are at-will, they are still subject to all other City policies and procedures.
Essential Functions:
Functions may include, but are not limited to, the following: greet guests and provide directional assistance; explain library circulation policies and procedures to patrons, and assist them with check out, computer, printer, or other equipment problems; check patron status to verify registration information; issue library cards; calculate and collect fines and other charges for overdue, lost or damaged books or audio/visual materials; contact patrons regarding overdue items, books and materials that are received; respond to patrons request for information and materials; assist guests with basic reference questions as needed; refer more difficult reference to appropriate professional staff members; assist library guests with utilizing public access computers effectively including registering, reserving, printing, and accessing data and office applications; check library books and materials in and out using a computerized on-line system; assist and advise guests in the use of library equipment and resources; set up circulation desk for daily activities; prepare cash drawer and desk supplies; record, balance, and verify daily receipts; maintain records and files related to library service activities and projects; prepare a variety of periodic and special library processing and statistical reports; receive, verify and release materials for on-line reserve requests; unpack, check, and sort daily book shipments and distribute as indicated; train library aides, volunteers, and less experienced staff as needed; receive returned books and materials, review due dates and examine items for damages; sort returned materials for return to local shelves or for shipment to other library locations; operate standard office equipment and perform general clerical and typing work; order supplies; conduct story hours and assist with guest library programs; perform reader's advisory assistance to guests using local materials, online resources, and other appropriate tools; review materials and recommend additions and deletions to collections, withdraw materials as needed per established guidelines; organize work, set priorities, and follow up to ensure coordination and completion of assigned work; refer difficult or unusual problems to appropriate supervisory and/or professional staff members; build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer services; and perform other related duties as assigned.
Minimum Qualifications
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
(1) Bachelor's degree (120 units) from an accredited college or university with major coursework in Liberal Arts, Library Information Systems, or related field; AND at least one (1) year of full-time paraprofessional library experience or two (2) years of increasingly responsible full-time customer public service experience; OR
(2) Associate's degree (60 units) from an accredited college or university with major course work in Liberal Arts, Library Information Systems, or related field; AND at least two (2) years of full-time paraprofessional library experience or three (3) years of increasingly responsible full-time customer public service experience; OR
(3) Completion of a minimum two (2) years coursework culminating in a certificate or diploma in Library Sciences (Specialty or Foreign educational programs); AND at least two (2) years of full-time paraprofessional library experience or three (3) years of increasingly responsible full-time customer public service experience; OR
(4) Completion of at least 30 units from an accredited college or university with major course work in Liberal Arts, Library Information Systems or related field; AND at least three (3) years of full-time paraprofessional library experience or four (4) years of increasingly responsible full-time customer public service experience.
License or Certificate
:
Possession of a valid California driver's license.
Knowledge, Skills and Abilities / Physical Demands and Working Conditions
Knowledge, Skills and Abilities
Knowledge of: general municipal library services, organization and functions, including Dewey decimal system; basic public desk etiquette and methods of providing information; modern office practices and procedures; computer equipment and software applications related to assignment; basic arithmetic; English usage, spelling, grammar, and punctuation; public library operations and automated systems, policies, and procedures; standard terminology and practices related to paraprofessional library support work; library technical resources and trouble shooting of library equipment; customer service and conflict resolution techniques. Ability to: perform a variety of customer service functions in a public library setting; interpret and explain library procedures and operational manuals; prepare periodic reports and other correspondence related to assignment; keep related records files; make accurate arithmetic computations; train library aides, volunteers, and less experienced staff as needed; communicate using the telephone and via face-to-face interaction; operate standard office equipment, computer equipment and software applications related to assignment; prioritize and coordinate several work activities; research, organize, and maintain accurate office files; make sound judgments and decisions within established guidelines; use initiative and sound independent judgment within established guidelines; work evenings and weekends; communicate clearly and concisely, both orally and in writing; perform paraprofessional library work involving the use of computers and software programs, and trouble shooting library equipment; develop and present library classes and programs; read, analyze, and write reports; interpret information; assign and review the work of others, including volunteers, and provide training; establish and maintain effective working relationships with those contacted in the course of work; work with various cultural and ethnic groups in a tactful and effective manner.
Physical Demands and Working Conditions:On a continuous basis, sit at desk, stand, or walk for long periods of time. Intermittently twist and reach office equipment; use telephone; write or use keyboard to communicate through written means; bend, stoop, crouch, kneel, stand, and sit for prolonged periods of time at a desk or computer workstation; extend arms above the shoulder to reach and retrieve books and materials from shelves; grasp books and materials; lift materials and supplies which may weigh up to 25 pounds. See in the normal vision range with or without correction to read typical business documents and computer screens; hear in the normal range with or without correction. Work is performed indoors in an air-conditioned office environment with fluorescent lighting and moderate noise level. There is some exposure to outside atmospheric conditions when visiting outlying office/library branches. Work is frequently disrupted by the need to respond to in-person and telephone inquiries. Must be able to work flexible hours, including evenings and weekends.
Additional Information
Recruitment No. 23709211HThis recruitment is open until a sufficient number of applications are received and may close at any time without prior notice. Applicants are encouraged to submit their applications as soon as possible. Candidates whose applications indicate education and experience most directly related to the position will be invited to participate in the selection process. All notices will be sent via e-mail.
RETIREMENTPart-time/temporary employees participate in the Public Agency Retirement System (PARS). This is in lieu of PERS or Social Security (although employees do contribute to Medicare). The City and the Employee each contribute 3.75% of the employee's salary to the PARS.
SICK LEAVEPart-time/temporary employees shall accrue sick leave pursuant to the Health Workplace, Health Family Act of 2014 (AB 1522).
01
The supplemental questionnaire is used to further evaluate your experience and education to determine your eligibility for this position. Please answer each question accurately and thoroughly. To be considered for this position, the experience you indicate in your responses to the supplemental questions must also be described, in detail, on the
Work History/Experience
section of your Employment Application. Failure to complete the "Work History/Experience" section of the employment application will result in your application not being considered. Please do not refer your response to your resume. A resume will
not
be considered in determining your qualifications.
I have read and acknowledge the instructions stated above.02
EducationWhich of the following best describes your highest level of education?
Master's degreeBachelor's degreeAssociate's degreeSome collegeHigh school diploma03
Field of studyWhich of the following best describes your field of study?
Library ScienceLibrary Information SystemsLiberal ArtsOther fieldNone of the above (no degree)04
If you responded "other" in Question 3, please describe your major field of study below:
05
Professional-level Library ExperienceDescribe your
professional
level experience in a library setting. Please include only the experience gained as a Librarian or comparable or higher position(s).
Note:
Calculation of experience is based on full-time, 40-hour work weeks. Part-time experience must be pro-rated. Example: Twelve months of experience at 20 hours per week is equivalent to six months of experience. In addition, hours worked in excess of 40 hours per week will not be credited. Example: Twelve months of experience at 60 hours per week is equivalent to one year, not one and one-half years.
Which of the following best describes your full-time and verifiable
professional
level (Librarian or equivalent/higher) experience in a library setting?
5 years or more of professional level experienceAt least 3 years but less than 5 years of professional level experienceLess than 3 years of experienceNo professional level experience06
Please describe your professional level (Librarian or comparable position) experience below. All employers listed below should also be listed on your application. Treat each change in employer or position separately. Be sure that your work experience(s) listed in your application addresses ALL of the following items:(A). Name of your employer;(B). Your title;(C). Length of experience (number of years);(D). Type of employment (full-time, part-time, internship, volunteer);
NOTE: Responses that are incomplete, do not address all of the items above, "See Resume" response, or responses in a narrative format will result in your application being rejected for lack of information. If you do not have experience, please indicate "no experience" below.
07
Paraprofessional Library ExperienceWhich of the following best describes your full-time and verifiable
paraprofessional
level experience in a library setting?
Please include only the experience gained as a Library Associate, Library Assistant, Library Technician (or comparable) position(s).
Note: Calculation of experience is based on full-time, 40-hour work weeks. Part-time experience must be pro-rated. Example: Twelve months of experience at 20 hours per week is equivalent to six months of experience. In addition, hours worked in excess of 40 hours per week will not be credited. Example: Twelve months of experience at 60 hours per week is equivalent to one year, not one and one-half years.
5 years or more of paraprofessional level experienceAt least 3 years but less than 5 years of paraprofessional level experienceLess than 3 years of paraprofessional experienceNo experience08
Please describe your paraprofessional level (Library Associate, Library Assistant, Library Technician or comparable) experience below. All employers listed below should also be listed on your application. Treat each change in employer or position separately. Be sure that your work experience(s) listed in your application addresses ALL of the following items:(A). Name of your employer;(B). Your title;(C). Length of experience (number of years);(D). Type of employment (full-time, part-time, internship, volunteer);
NOTE: Responses that are incomplete, do not address all of the items above, "See Resume" response, or responses in a narrative format will result in your application being rejected for lack of information. If you do not have experience, please indicate "no experience" below.
09
Which of the following best describe(s) your experience in a library setting? Mark all that apply.
Public library (city or county library)Academic library (college or university library)School library (elementary or high school library)Other special libraries (corporation, hospital, museums, etc.)None of the above
10
Which of the following library tasks do you have experience in? Mark all that apply.
Library guest services (greeting library patrons, responding to phone calls, emails or in-person inquiries)Recommend, deselect, and distribute books, materials, and reference documentsTrain library aides, volunteers, and less experienced staffPerform advisory assistance to library patrons (locate materials, online resources and other appropriate tools)None of the above
11
Customer Service ExperienceWhich of the following best describe your experience in customer service?
5 years or moreAt least 3 years but less than 5 yearsLess than 3 yearsNo customer service experience12
Please describe your customer service experience below. All employers listed below should also be listed on your application. Treat each change in employer or position separately. Be sure that your work experience(s) listed in your application addresses ALL of the following items:(A). Name of your employer;(B). Your title;(C). Length of experience (number of years);(D). Number of hours worked per week; and(E). Brief description of duties performed.
NOTE: Responses that are incomplete, do not address all of the items above, "See Resume" response, or responses in a narrative format will result in your application being rejected for lack of information. If you do not have experience, please indicate "no experience" below.
13
Working ConditionsAre you willing to work part-time with no benefits?
YesNo14
The Library Associate (Hourly) is a part-time position. Work schedule may change on a long or short-term basis at any time as needed for coverage, and may include days, evenings, or weekends.Are you willing and able to work on a flexible schedule which may include evenings and weekends?
YesNo15
Bilingual SkillsMark the areas in which you are fluent in Spanish.
SpeakReadWriteAll of the aboveNone of the above. I do not have bilingual (English/Spanish) skills.
16
APPLICANT'S ACKNOWLEDGMENT - NOTIFICATION VIA ELECTRONIC MAIL (E-MAIL)The City of Chula Vista's Human Resources Department uses electronic mail (e-mail) to notify applicants of important information relating to the status and processing of your application. We do so as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs. Therefore, as an applicant, you are hereby advised of the following:
1. Ensure that the email address and contact information you provide is current, secure, and readily accessible to you. Do not share email addresses. Spam or other filters should be adjusted to accept our emails.
We will not be responsible in any way if you do not receive our emails , i.e., for the non-delivery of email or if you fail to check your email-box on a timely basis, etc.
2. Read any notices we send carefully and in a timely manner. Follow further instructions, if any. We recommend that you print and keep a hard copy of our notices for your records.
I acknowledge that I have read, understand, and agree to the above.
Required Question