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1000heads

Account Manager, Social Media

1000heads, Los Angeles, California, United States, 90079


We are looking for an Account Manager to join our Account team in Los Angeles.

The 1000heads Account team is a proud, powerful collective of Social Media obsessives, and experts responsible for managing client relationships. In this role, you will work closely with a whole host of departmental specialists, from Creative, Insights, Relationships, andd Strategy to deliver transformational social-first work for our clients.

Salary Range: $70k-80k

Role

We are looking for an enthusiastic, resourceful, and solutions-oriented account manager with strong communication and organizational skills. Playing equally significant internal and external roles, the successful candidate will join as an integral member of this high-profile team and will balance priorities cross-department to deliver high-quality work.

Responsibilities

Understand the clients' needs and priorities; coordinate with cross-department leads to deliver project solutions to client satisfactionAssist in creating project briefs and manage the development of strategies and creative ideas to meet client requirements; successfully pitch and present work to clientEffectively manage multiple simultaneous projects, maintain work back schedules, and project progress for client and cross-department tracking and ensure on-time deliveryMaintain budget trackers, produce accurate cost estimates, and ensure all billing is completed in-time and in accordance with client approvalsAssist with profiling, contracting, and briefing influencersOrganize and maintain a central database of account management and project materialsAnalyze project performance and manage project reportingProactively and reactively resolve problems quickly and effectivelyReport to and support the Account Director with account and project-specific tasks including status updates, project trackers, and client communications

Requirements

Requirements

Bachelor's Degree or equivalent requiredInfluencer program or talent management experience required3-4 years of account handling or client-facing project management experienceMinimum of 1-2 years with a specific focus on working with social influencers or managing campaigns that have a social influencer componentAn understanding of digital, social media and word of mouth is essential; how it works and the extent to which consumer conversation impacts major brandsAbility to interact with people at all levels demonstrating tact, diplomacy, discretion and maturityHave an understanding of social media & digital and its impact on brandExcellent organizational and time management skillsThe ability to work under pressure whilst keeping an eye for detailExcellent listening, written and verbal communication skillsProficient in using Google Workspace (Docs, Sheets and Slides)

About 1000heads

1000heads is a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology and culture. The company delivers social-first data, insights, strategic consultancy and creative services to clients around the world includingGoogle, Intel, Diageo, Lenovo, Ancestry, Isuzu and UNIQLO. 1000heads has offices around the world in New York City, Los Angeles, London, Berlin, Dubai, Sydney and Melbourne.

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Benefits

What you get

Great benefits offerings including Medical, Dental, Vision, FSA, Commuter Benefits, Life Insurance and 401K, just to name a fewGenerous time-off package, including the last week of the year offWellness & Development stipendsFlexible working environmentPlus, much more!

About 1000heads

1000heads is a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology and culture. The company delivers social-first data, insights, strategic consultancy and creative services to clients around the world. We deliver social & influencer campaigns to our US roster, which includes; Google, Arm, Thomas English Muffins, Snapchat, Caviar, Noom & OPI.

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

For more information on 1000heads, visit www.1000heads.com#J-18808-Ljbffr